24. March 2017

easyCredit offers video legitimation with immediate effect

TeamBank AG in Nürnberg has been offering video consultation for quite some time, but they now also implement legitimation of new clients via video chat. This short video […]
24. March 2017

comdirect offers a video identification procedure for iOS

Almost half a year after the introduction of video identification procedures via empathy at comdirect, the direct bank now offers this service to their clients on mobile devices. […]
22. March 2017

purpleview is an exhibitor at Call Center World (CCW) in Berlin

This year, between 24th-26th February, purpleview GmbH is exhibiting at Call Center World (CCW) in Berlin and will be presenting the current version of the empathy Suite B2C […]
21. March 2017

Pharmacy and doctor’s bank starts offering video consultation

The Deutsche Apotheker- und Ärztebank starts offering video consultation with empathy. Consultation is provided in the hours between 8 am and 8 pm, and may be launched via […]