Multiple potential uses of video consultation in the healthcare sector

Modern telecommunication changes our everyday life and makes it easier. Older people and ill patients, in particular, benefit from video consultation services that can be used without needing to leave the house. This is a sensible method of counteracting the extreme lack of doctor's out in the countryside.

High consultation competence, at any time, on any subject, quickly and confidentially. These are the expectations of today's and tomorrow's patents. Expert knowledge available with a click.
And this is exactly what the purpleview empathy Healthcare video consultation solution does. We consider video consultation to be an important sales service and communication channel used to bring added value to doctors, pharmacists and consumers.

With a simple click, online consultation becomes an experience for your clients!

The benefits at a glance

  • Create trust by offering personal online consultation via video
  • Offer help with brochures, animations, evaluations
  • Be available - at any time - throughout the world - for every operating system
  • Be available via web, App, via kiosk systems, social media
  • Video legitimation for health insurance companies
  • Online support of doctors/pharmacists by an expert
  • Connection to internal systems (telephone, email, CRM ...) and external service providers
  • Simple to use by patient and doctor
  • No software download for the patient
  • Virtual doctor/patient consultation room
  • Online appointment arrangement
  • Digital transfer of medical documents with interaction
  • Cost-reducing and efficient (without media interruption)
  • Stable and high image quality

Many potential uses for the healthcare industry


  • Digital network between doctors, medical institutions and health insurance companies
  • Online consultation with patients, including the incorporation of additional specialists etc.
  • Presentation and consultation on medical aids for patients
  • Internet-based diagnostics (e.g. skin screening via smartphone)
  • Aid for patients abroad (doctor search, diagnosis, translations)
  • Psychological online consultation

for pharmacists, advisers and coaches

  • Better communication between pharmaceutical companies and pharmacists
  • Patient consultation regarding medications and usage
  • Independent patient consultation regarding medications by doctor
  • Fitness advice by therapists
  • Online coaching (burn-out; giving up smoking; nutrition...)
  • Presentations and consultation regarding medical technology for doctors

This is what makes empathy Healthcare so strong!

Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün

Ease of operation

Simple to operate for both client and consultant, no software download for the client
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün

Connection types

10 different types of connection can be used to bring clients and the appropriate consultants together in an intelligent way
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün

Chat types

The users can switch between video chat, text chat and multi chat, easily as required. It is always possible to upgrade from text chat to video chat, from telephone to video chat, from Voice-over-IP to video chat and back again
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün


Alongside a trustworthy contact, the ability to collaborate is key. For example, to view documents, fill out forms, sign them or to surf a website together.
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün

Functional scope

Extremely high functional scope and rapid further development of new technologies or legal requirements – made in Germany!
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün


5 years of experience in the implementation of video consultation solutions for renowned insurance companies
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün


Quick and simple provision and implementation using existing internal systems, both as SaaS or as an in-house solution
Aufzählungspunkt der Vorteile von empathy healthcare in hell-grün

Data security

High data security thanks to use of selected German computer centres

Contact and information

Would you like to find out more about us and our solution?
We would be happy to speak to you or arrange a live demonstration directly.

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