About purpleview

At purpleview, people are the main focus. After all, long-term success is primarily founded on mutual trust. A respectful and partnership-based conduct is not just reflected in our customer relationship, but also in dealings with our technology partners and colleagues. Alongside our specialist competence, friendliness, reliability and helpfulness are the foundations on which collaboration is built.
Within the framework of an empathy integration, we work specifically to meet the needs of your target group and the requirements made of your workflow. In line with the slogan "Nothing is impossible", we will generally be able to find an appropriate solution in a non-bureaucratic and flexible way.

And we will not leave you out in the dark once the technical implementation has been completed. How your employees interact with the new technology is just as important as the technology itself. For this reason, we train your employees thoroughly in the use of empathy and in terms of their conduct on camera. In the end, we always achieve our aim: happy employees and clients.

Many years of experience in the development of video consulting software

purpleview has been developing and selling innovative communication solutions since 2004. More than 10 years ago, we realised that personal consultation via the Internet would soon play a major role and thus started to develop the initial solutions. On the basis of these many years of experience, the empathy Suite is now one of the leading real-time video consultation solutions for banks, insurance and the health branch as well as other industries.

Maximum functional scope combined with the simplest of operations and easy implementation

Thanks to our many years of experience in development and in practice, we have a considerable head start in many areas when compared to other solutions. This can be seen, in particular, in the broad functional scope, the variety of connection options and chat types available. Despite the many technical options provided, when it comes to developments, simple operation is always key under the motto "one click – one smile". The end client does not need to install additional software or plug-ins and is connected to the appropriate consultant with a simple click. Another of our strengths is the combination of our solutions and their integration in your technology and the workflow of your company. We make you the specialist!

Secure technology "Made in Germany“

The security of our solution and your data plays a key role in the development of empathy technology. For this reason, the basis of empathy is programmed only at our development centre in Dortmund. empathy is directly available in the form of an SaaS solution. Here, we only work in conjunction with selected German providers. And for companies that only trust in their own server technology, it is possible to implement an in-house installation.

Renowned partners and clients

Our video consulting solution empathy, is now showcased by renowned companies with consultation-intensive products and services in a variety of industries (see list of references). In addition, we have won over renowned IT companies, for example, Telekom, as partners who also use our solution for their clients.

Would you like to find out more about us and our solution? We would be happy to speak to you or arrange a Live demonstration directly.

Contact and information